My profile says my business is closed when it isn't.
Wrong hours, wrong status, or a "permanently closed" flag silently destroys your listing. We fix it and lock it down so it does not flip again.
Your Google Business Profile is the most valuable real estate you own — and probably the most neglected. Most Pasig businesses have a profile that has not been touched in years. I rebuild it into a machine that drives calls, walk-ins, and direction requests.
A neglected Google Business Profile costs more in lost calls than most owners realise. Most of these issues are fixable in 30 days.
My profile says my business is closed when it isn't.
Wrong hours, wrong status, or a "permanently closed" flag silently destroys your listing. We fix it and lock it down so it does not flip again.
Customers keep calling the wrong phone number.
One outdated phone number across two listings and a Yellow Pages page is enough to drain calls every week. NAP cleanup recovers them all.
I do not know how to respond to bad reviews.
Done wrong, a defensive response makes it worse. Done right, future customers see how you handle problems — and trust you more.
I do not even own my profile — someone else claimed it.
Common in Pasig: an old marketing agency, ex-staff, or a squatter holds your listing. Google has a recovery process — we run it for you.
When someone in Pasig searches your business name, your service, or "near me", the box that pops up on the right side of Google — with your photos, hours, reviews, address, and a "Call" button — is your Google Business Profile. It is free. It is shown more than your website. And it is what most customers act on first.
Treat it like the most important storefront you have. A complete GBP with the right category, fresh photos every month, weekly posts, recent reviews, and accurate hours will outperform a beautiful website almost every time for local intent. Most Pasig businesses fail not because they lack a profile, but because nobody ever optimised it past the day it was claimed.
Done right, your GBP is the highest-leverage marketing asset in your business. Done wrong, you are competing for table scraps while a competitor down the road eats your lunch.
For a deeper look at the fundamentals, read my guide to getting started with Google — or see Google's Business Profile help center for the official reference.
Every engagement gets the full GBP playbook from week one. No "premium" upsell tier — there is only one tier and it includes everything.
Whether the listing is unclaimed, locked, or held by someone else, we take ownership the right way. Including the Google recovery process when needed.
Your primary category is the single biggest ranking factor. We pick the most specific one Google recognises and attach every secondary category that earns relevance.
Profiles with weekly fresh photos out-rank profiles that don't. We build a 90-day photo cadence, including geotagged storefront, team, and product shots that match search intent.
Short link, QR code, staff training, and follow-up sequences. Plus tone-correct response templates for every star rating — including how to handle the difficult ones. Pair this with local SEO for maximum impact.
Weekly GBP posts (offers, events, updates) keep the profile active. Q&A monitored and seeded with the questions your customers actually ask.
Calls, direction requests, profile views, search queries — all tracked monthly. Plus 3-pack ranking checks for the keywords that drive walk-ins. See Local SEO Pasig for the broader stack.
Most Pasig owners spend money on websites and forget the most-viewed page they own — their Google Business Profile. The math is uncomfortable: GBP is shown to more searchers than most homepages, generates more direct calls and direction requests, and converts better because it is shown at the moment of purchase intent.
Profiles managed actively — weekly posts, fresh photos, recent reviews, accurate hours — keep climbing the local ranking quarter after quarter. Profiles that get touched once a year quietly slide. The competitors who treat their GBP as a marketing channel are taking calls every day. The ones who treat it as a one-time setup are wondering why the phone stopped ringing. For more on what Google values, see Google's LocalBusiness structured data guide.
I also serve businesses in Makati and Manila, bringing the same senior-level Google Business Profile approach to every engagement across Metro Manila.
Real client testimonials and verified portfolio numbers — not stock photos with first-name fictional reviewers.
"I had a fantastic experience working with Joe! They were professional, responsive, and delivered high-quality work on time. I highly recommend them for anyone looking for reliable and skilled web developers and SEO experts."
"Joe really became my huge partner in my local business here in Wisconsin. Truly appreciate his work and support making me one of the top businesses in Green Bay for a very minimal cost."
Yes, completely. Claiming, verifying, and managing your GBP costs nothing. What you pay for in an engagement is the strategy and execution: claiming or recovering ownership, picking the right category, writing the description, building photo and post strategy, generating real reviews, and tracking performance. The free tool is powerful — using it correctly is the work most Pasig owners do not have time for.
Google has an ownership-recovery process. You request access from the current owner (often a former marketing agency, a previous staff member, or a competitor squatting on your listing). If they do not respond in 7 days, Google may grant you ownership after verifying the business is yours. We have run this recovery for clients dozens of times — it works, but the steps and proof Google wants are specific. Send me your business name and current GBP URL and we can run through it together.
No, and trying it will get your profile suspended — sometimes permanently. Google detects fake addresses through cross-referencing postal data, satellite imagery, and visit patterns. If you genuinely serve customers across Metro Manila but operate from one Pasig address, set the GBP correctly as a service-area business and define the cities you serve. That is the legitimate way to expand reach without risking the listing.
Make it ridiculously easy and ask consistently. We set up a short review link or printable QR code, train your staff to share it at the right moment (right after a positive interaction), and follow up via email or SMS where appropriate. Never offer discounts or freebies in exchange for reviews — Google's policy explicitly forbids it and the penalties are severe. Authentic reviews collected at scale always beat incentivised reviews. The fastest way to compound is to ask every happy customer, every time.
Yes, always — calmly, professionally, and within 48 hours. A polite public response to a negative review tells future customers two things: you read your reviews and you handle problems gracefully. Never argue, never publish private details, and never demand the review be removed. If the review is genuinely fake or violates Google's policy, flag it through the official process. We include a response template playbook with every engagement so your team knows exactly what to say. See my case studies for examples of real client results.
Send the form. I will reply within 24 hours with a real audit of your GBP — categories, photos, reviews, posts, NAP, ownership status. You will know what is broken, what is fixable in 30 days, and whether the 3-pack is realistic for your category.